Terms of Sale
Terms of Sale
RETURNS When purchasing fabric at wholesale, it is typical to expect a small amount (up to 5%) of flaws within the roll. Flaws can be various issues like seams, discoloration, shortage, etc. The order should be inspected upon receipt; after 10 days the sale is considered final and no returns may be made. Any fabric/Elastic that has been discontinued or is a sale item is not eligible for returns. Fabric may not be returned if it has been cut, sewn, washed, or altered in any way.
All returns must be authorized by Diaper Fabric Direct and are subject to a 25% restocking fee. The customer is responsible for return shipping; once the product arrives back to us and is inspected; your account will be credited. Discontinued Fabric and Elastic are not available for returns - all sales are final, please be sure to check product information page for more information.
SPECIAL ORDER PRINTS Diaper Fabric Direct will manufacture your special order prints as part of our next production run. Your order will be specially printed and then laminated just for you at that time. The printed fabric is not sitting on a shelf somewhere - we actually create it from scratch for your order!
Special Order Fabric
Prepay: Your Special Order/Custom fabric is made to order for you and is required to be paid in full prior to production. Once production is complete, those who have a balance for fabric or shipping have 14 business days from being billed to pay your balance in full. If you do not pay your balance in full within 14 business days your fabric will incur a $10.00 per day storage fee. After 28 business days from being billed, the deposit and fabric will be forfeited.
Custom Designed Artwork: In the event that your strike-off is not approved for production, we will refund the full amount of your order minus the $25.00 strike-off fee. $25 strike-off fee is not refundable, it covers our cost of providing this to you. International Customers are required to pay for shipping strike-off.
Final quantity: When buying wholesale it is typical in the textile industry that the amount of first-quality fabric on the roll may vary +/- 10% of the quantity ordered, and final invoice will reflect the actual finished quantity and shipping. Once production is complete, those who have a balance for fabric and/or shipping have 14 business days from being billed to pay your balance in full. If you do not pay your balance in full within 14 business days your fabric will incur a $10.00 per day storage fee. After 28 business days from being billed, the deposit and fabric will be forfeited.
Flaws: It is normal in wholesale to find a small amount of flaws (up to 5%) within the roll (seams, discoloration shortage, etc.). Please plan accordingly when determining how much fabric you will need for your products, this is crucial if you are purchasing only 15 yards (DFD has decided to discontinue selling 15 yard cuts because of amount of loss/flaws with producing so little fabric).
Lead Time: 6 - 8 weeks. Please allow at least 6 - 8 weeks production time from the start of our next production run.
Wholesale requirements are that you must immediately inspect the fabric and contact us within 10 days if there is any problem. Fabric that has been washed, cut, or sewn may not be returned. International Customers - For those customers that purchase wholesale fabric from us and it has to be taken off the roll and packaged, we do not accept returns of this fabric.
CUSTOMS DUTIES Customers are responsible for any duties or import charges assessed by their country. We do not mark shipments as "gift" or lower the valuation. Import duties and tariffs, if any, would be assessed by the customer's country and should be based only on the value of the goods.
SALES POLICY Diaper Fabric Direct reserves the right to refuse any order.
PRIVACY Diaper Fabric Direct will not sell or disclose your personal information to any other business or individual.
TAX ID NUMBER We do not require a business resale license for wholesale sales.
SALES TAX (US) There are no sales taxes charged, except for residents of Missouri. If you are shipping to a location in Missouri and are sales tax exempt, we will need your sales tax ID number.