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Terms of Sale

Terms of Sale

RETURNS  When purchasing fabric at wholesale, it is typical to expect a small amount (3-5%) of flaws within the roll. Flaws can be various issues like seams, discoloration, shortage, etc.  The order should be inspected upon receipt; after 10 days the sale is considered final and no returns may be made. Any fabric/Elastic that has been discontinued or is a sale item is not eligible for returns.  Fabric may not be returned if it has been cut, sewn, washed, or altered in any way. 

All returns must be authorized by Diaper Fabric Direct and are subject to a 25% restocking fee.  The customer is responsible for return shipping; once the product arrives back to us and is inspected; your account will be credited. 

SPECIAL ORDER PRINTS  Diaper Fabric Direct will manufacture your special order prints as part of our next production run. Your order will be specially printed and then laminated just for you at that time.  The printed fabric is not sitting on a shelf somewhere - we actually create it from scratch for your order!

Special Order Fabric

Prepay: Your Special Order/Custom fabric is made to order for you and is required to be paid in full prior to production. For US Customers only (50% Deposit for 50 yard rolls) are required. Once production is complete, those who have a balance for fabric or shipping have 14 business days from being billed to pay your balance in full.  If you do not pay your balance in full within 14 business days your fabric will incur a $10.00 per day storage fee.  After 28 business days from being billed, the deposit and fabric will be forfeited. 

Custom Designed Artwork: In the event that your strike-off is not approved for production, we will refund the full amount of your order minus the $25.00 strike-off fee.  $25 strike-off fee is not refundable, it covers our cost of providing this to you. International Customers are required to pay for shipping strike-off. 

Final quantity: When buying wholesale it is typical in the textile industry that the amount of first-quality fabric on the roll may vary +/- 10% of the quantity ordered, and final invoice will reflect the actual finished quantity and shipping. Once production is complete, those who have a balance for fabric and/or shipping have 14 business days from being billed to pay your balance in full.  If you do not pay your balance in full within 14 business days your fabric will incur a $10.00 per day storage fee.  After 28 business days from being billed, the deposit and fabric will be forfeited.

Flaws:  It is normal in wholesale to find a small amount of flaws (3-5%) within the roll (seams, discoloration shortage, etc.). Please plan accordingly when determining how much fabric you will need for your products.

Lead Time: 6 - 8 weeks. Please allow at least 6 - 8 weeks production time from the start of our next production run.

Wholesale requirements are that you must immediately inspect the fabric and contact us within 10 days if there is any problem. Fabric that has been washed, cut, or sewn may not be returned. International Customers - For those customers that purchase wholesale fabric from us and it has to be taken off the roll and packaged, we do not accept returns of this fabric. 

CUSTOMS DUTIES  Customers are responsible for any duties or import charges assessed by their country. We do not mark shipments as "gift" or lower the valuation. Import duties and tariffs, if any, would be assessed by the customer's country and should be based only on the value of the goods.

SALES POLICY  Diaper Fabric Direct reserves the right to refuse any order.

PRIVACY  Diaper Fabric Direct will not sell or disclose your personal information to any other business or individual.

FABRIC SAMPLES  We do not provide fabric samples.  Our sister company Diaper Sewing Supplies offers swatches to buy of our PUL solid colors, Stay-Dry Fabrics, and Absorbent Fabrics. Our microfleece and foldover elastics are dyed-to-match the PUL solids, so if you have those swatches you have our colors. Also, we have posted a color guide to everything in the store.

We recommend making a test item to be sure the fabric will work for your product prior to large purchases.  To purchase smaller quantities please see our sister store Diaper Sewing Supplies.

BUYING CO-OPs  Co-op groups are welcome to place orders.

There are a number of businesses that offer custom made items. It is okay to use our virtual "swatches" - our high resolution, main product detail and scale photos only; not the example photos - on your Etsy page, Instagram, Pinterest, Facebook page, or website to show people what fabrics you can offer to make your custom items. We do not have our pics watermarked so that you can use them. Some custom businesses have their customers buy direct from us and ship the fabric to them to be sewn. Others use the swatches to show customers what the options are for the custom items they are making. Either way is fine. Just copy and host the pics rather than linking, so as not to chew up our bandwidth. However, you are not allowed to post our images in order to resell fabric without making it into a custom item. Thanks!

TAX ID NUMBER  We do not require a business resale license for wholesale sales.

SALES TAX (US)  There are no sales taxes charged, except for residents of Missouri. If you are shipping to a location in Missouri and are sales tax exempt, we will need your sales tax ID number.